Objective
To provide excellent support and technical expertise in a mutually beneficial relationship with my employer. I thrive in an environment that allows me to learn new skills and technologies.
Experience
Senior System Administrator
Wits Solutions Inc
9/2022–Present
I currently work on the USDA Digital Infrastructure Services Center account, where I monitor systems and troubleshoot alerts for Windows and Linux Servers in a private cloud environment.
Skills: Linux and Windows Administration, Datadog, Zabbix, Windows Administration, BMC Remedy
System Engineer
Cerner Corporation
10/2020–7/2022
I worked as a DoD and VA contractor on the Millennium Application. I began building systems for data migration of DICOM images before moving to operations. In operations, I was on–call and maintained the underlying systems that ran the EHR system.
Skills: Citrix, Red Hat Linux, Oracle Linux, Windows Server, VMware vSphere, Active Directory, BMC Remedy, Zabbix
System Administrator II
The Purple Guys
9/2018, 9/2020
This was my first experience with a Managed Service Provider coming from the enterprise, and I really enjoyed the challenge of working with over a hundred clients on everything from firewalls to Windows servers to regular old desktop support.
Skills: Windows Server, Microsoft 365, ConnectWise, IT Glue, SonicWall, FortiGate, Active Directory
Sales Application Support
Randstad
2/2013–9/2018
I did mostly remote support with the field sales division of Teva Pharmaceuticals, where I was chosen to attend the national sales meeting three years in a row to handle IT support. Halfway through my employment, the sales support was combined with the corporate support, so I also began supporting the rest of the business.
Skills: Windows Administration, ServiceNow, Help Desk Support, Salesforce.com, MobileIron
Education
Bachelor of Science
Information Technology
Western Governors University
2018
General Information Technology program with computer hardware, software, networking, and business courses.
Certifications obtained as part of the program:
CompTIA: A+, Network +, Security +
CIW: Advanced HTML5 and CSS3 Specialist, Site Development Associate, User Interface Designer
Certifications
ITIL Foundation Certificate in IT Service Management
Issued 4/2018
CompTIA Project+
Issued 2/2018
CompTIA Cloud Essentials
Issued 9/2018